How to Make Order Cancellation Request At Keetsa?

If the item has already been shipped out there will be return shipping fee for cancelling an order.

Please send order cancellation request to contactus@keetsa.com. The item must be returned in the original PACKAGING for your refund to be processed. 

Please expect up to two weeks to see the refund on the statement.

Related FAQ

  • What Kind of Mattresses for People Who Want a Firm Feel?

    We recommend The Keetsa Plus, The Keetsa Cloud and Tea Leaf Classic to those who want firm mattresses. These mattresses are firm, but still conform around your body's curves to give comfortable support.

  • After It is Unpacked, How Long Do I Need to Wait for the Mattress to Recover?

    When the sealed bag is opened, the mattress will rise up quickly. Upon opening, the mattress will recover 80-90% and the rest will take about 1-3 days to rise up completely. However, you can still use the mattress right away. You will also notice some wrinkles and round corners…

  • What is Recycle Fee and Why Am I Paying This Fee?

    California, Connecticut, and Rhode Island State laws require retailers to collect a recycling fee on each mattress and box spring sold.The amount of the fee was approved by the state and is not set or controlled by individual retailers.

  • How Do I Clean My Mattress?

    KEETSA MATTRESS COVERS ARE NOT REMOVABLE OR WASHABLE - despite the presence of a zipper on some models. If you happen to stain your mattress, it is best to spot clean the area using a small amount of warm water and mild detergent. Use extra caution not to get the foam layer wet…

  • How the Products Of Keetsa Natural Or Organic?

    Keetsa mattresses are not organic or 100% natural. Keetsa's mission is to deliver a comfortable, affordable and durable mattress in an eco-friendly manner. Many organic and natural mattresses are either uncomfortable, or not within the price range of many consumers.So, they at …

Hot Promotions From Keetsa

  1. SaleFree Gift

    11 Year Anniversary Event: Show Your Keetsa and Get a Free Pillow

  2. SaleFree Gift

    SHOP YOUR KSSTSA! Free Pillow for All Participants!

  3. SaleFree Shipping

    FREE SHIPPING to 48 States for Your Order

  4. Coupon5% Off

    GET 5% OFF SITEWIDE

  5. Sale

    Free UPS Ground Shipping to 48 Contiguous States

  6. Sale5% Off

    5% OFF KEETSA Mattress Topper/Layer

Recent Added Stores

Madeindesign FR Promo Codes Bed Star Ltd Promo Codes Houseology Promo Codes The Sofa Company Promo Codes Bedman Promo Codes Laybrook Promo Codes eLuxury Supply Promo Codes India Jane Promo Codes PerformaSleep Promo Codes

Return to Dacoz.com Get Latest Keetsa Promo Codes

Featured Stores Picked by Dacoz

View More Stores